Privacy Policy
At PeakFace we take the protection of your personal data very seriously. This policy explains what data we collect and how we process it, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
PeakFace — [NOMBRE Y APELLIDOS O RAZÓN SOCIAL], NIF [NIF], [DIRECCIÓN]. Email: asnocliente4@gmail.com
Data we collect
Name, shipping and billing address, email, phone number, order details and technical browsing information (such as IP address or cookies). Payment details are processed directly by the payment providers and we do not store them.
Purpose
- Managing your orders, shipments, returns and customer service.
- Sending you marketing communications, only if you have agreed to it.
- Improving our website and preventing fraud.
Legal basis
Performance of the sales contract, compliance with legal obligations, your consent and our legitimate interest.
Retention
We will keep your data for as long as necessary for the purpose for which it was collected and for the periods required by law.
Recipients
We share only the strictly necessary data with providers who help us deliver the service (Shopify, payment processors, shipping companies). We do not sell your data to third parties.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by emailing asnocliente4@gmail.com. You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Cookies
We use our own and third-party cookies for the operation of the store, analytics and advertising. You can configure or reject cookies in your browser.